Frequently Asked Questions
Q: Will volunteers be deployed as bell-ringers at public venues?
A: Following current guidelines on pandemic measures, we are unable to deploy volunteers to collect donations at public venues.
Q: What can I donate at the Christmas Kettling stand?
A: You may only make monetary donations by dropping cash into the kettle pots or by scanning the QR code at the kettle stands. Donations-in-kind will not be accepted at the kettle stands.
Q: How can my organisation or school adopt a kettle pot?
A: Your organisation or school can support The Salvation Army by adopting a kettle pot and placing it in your premises to raise funds internally. For more information, please email us at email@example.com.
Q: Is my donation tax deductible?
A: Donations to The Salvation Army Singapore through this website will be entitled to 250% tax deduction. The donation will be automatically included in your tax assessment if you have provided your Tax Reference number (e.g. NRIC/FIN/UEN).
Q: Can I request for a tax deductible receipt?
A: If you would like to request for a hardcopy of the tax deductible receipt, kindly email firstname.lastname@example.org with the following details:
- A copy of the acknowledgement for your donation.
- Your mailing address.
- Your NRIC/FIN/UEN; if this was not entered when you were making your donation.
Q: What are the supported payment methods?
A: Donations can be made online via Visa or MasterCard.
You may also donate by scanning the PayNow QR code found on the donation page. To donate via PayNow QR code, kindly follow the following steps:
- Scan the QR code with your mobile banking app.
- Key in the donation amount.
- Enter the following details in the reference section for tax deductible benefits: E19<SPACE>NRIC/FIN/UEN
Q: What currency is accepted for donations?
A: Donations can only be made in Singapore dollars.